Last updated: 14/09/2025

MJK Training is committed to protecting and respecting your privacy.
This policy explains how we collect, use and safeguard personal information when you interact with our services, including our website, training courses and communications.

MJK Training is a UK-based training provider delivering SIA-regulated security courses and first aid training.
Email: enquiriesmjk-training@outlook.com
Website: mjktraining.uk

For data protection purposes we are the Data Controller.

We may collect the following types of personal data:

• Identification & contact details – name, address, email, telephone number
   
• Course and qualification details – booking information, certificates, assessment records
   
• Payment information – invoices, payment confirmations (note: card details are processed securely via our payment provider and not stored by MJK Training)
   
• Special categories of data – e.g. medical or learning-support information where required for reasonable adjustments or first-aid purposes
   
• Technical data – IP address, browser type, and cookies when using our website
   

We process your personal information to:

• Register you on training courses and maintain learner records
   
• Comply with SIA and awarding-body requirements
   
• Issue certificates and provide after-course support
   
• Process payments and send invoices
   
• Communicate updates, joining instructions, and course reminders
   
• Meet our legal and regulatory obligations
   

We do not sell or share your personal data for marketing outside MJK Training.

Processing is based on:

• Contract – to deliver the training services you book
   
• Legal obligation – e.g. awarding-body or HMRC requirements
   
• Legitimate interests – e.g. course follow-ups, improving services
   
• Consent – where you opt in to marketing communications (you can withdraw consent at any time)
   

We only share data when necessary and lawful, for example with:

• Awarding bodies (e.g. Highfield, Qualsafe, QNUK) for registration and certification
   
• SIA or regulatory authorities if required
   
• Payment processors and IT service providers supporting our operations
   

All partners are required to keep data secure and use it only for the agreed purpose.

• Learner and certification records: normally 6 years (or longer if awarding bodies require)
   
• Financial records: 6 years for HMRC compliance
   
• Marketing contacts: until you withdraw consent
   

Data is securely destroyed or anonymised when no longer needed.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Restrict or object to certain processing
   
• Data portability (where applicable)
   
• Withdraw consent for marketing
   

To exercise these rights, contact enquiries@mjk-training.uk.
We will respond within one month.

We take appropriate technical and organisational measures to protect your data, including encrypted storage, password controls and secure transfer of exam materials.

Our website may use essential and analytics cookies to improve functionality and user experience.
You can manage or disable cookies through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in legislation or operations.
The latest version will always appear on our website with the revision date.

For any questions or to exercise your rights:
Email: enquiriesmjk-training@outlook.com
Post: MJK Training, 31, Violet Road, Norwich, Norfolk, NR3 4TR.

If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.